Learn How to Buy on Biddy
Discover the seamless experience of buying on Biddy. Whether you're looking to bid in an auction or buy instantly, we've got you covered with secure and easy-to-follow processes.
How to Buy on Biddy
1. Auction
Participate in auctions by placing bids higher than the current bid. Each bid must increase by at least 1000 Naira.
If you win the auction, the item will be yours once the seller confirms delivery. If not, your funds will be refunded instantly.
2. Instant Buy
For instant purchases, Select your desired product and complete your purchase with just a few clicks!
3. Advert Only
Advert Only is a way for sellers to advertise their products or services on the biddy platform, transactions are carried out directly with the seller
4. Track Your Purchases
After bidding or purchasing, check the status of your order in the "My Orders" section under your My Account page. You can also monitor delivery and return status here.
Buyer Protection & Refund Policy
At Biddy, we prioritize your safety. If you lose an auction, your funds are instantly refunded. For instant buys, if the seller fails to confirm delivery on time, your money will be refunded, and the order will be canceled.
Additionally, you have a 7-day return window for non-perishable products. Returns are subject to approval and require adherence to the instructions in the "My Orders" page.
Frequently Asked Questions (FAQs)
What happens if I lose an auction?
If you lose an auction, you will be alerted on time to place a higher bid and regain your position, or you can sit it out if its above what you have
Can I return a product?
Yes, you can request a return for non-perishable products within1 days of delivery. Please refer to the "My Orders" page for detailed instructions on returns.